FAQ — Welcome to The Black Realm
What is TrippyKong?
TrippyKong® is a UK party and festival lifestyle brand. Our world is The Black Realm: black clothing, psychedelic expression and artwork that becomes more vivid under UV.
Why black?
Black is our foundation. It gives the artwork space to stand out, from everyday wear to the dance floor. One brand, one color, infinite realms.
What is Tribe Protocol-01?
Our first drop features five designs: Psy Devi, Tribe Shaman, Ancestral Flames, Rogue Buddha and Neon Theyyam.
How does the UV effect work?
The designs are visible in daylight. Under UV blacklight, the reactive colours become more vivid. The effect needs UV illumination; ordinary darkness does not activate it.
Is this batch glow-in-the-dark or reflective?
No. The current Tribe Protocol-01 batch is UV-reactive only.
Does every garment have hidden pockets?
Features vary by garment and version. Hidden pockets and other utility details are not universal features. Check the specific item details or ask us before ordering.
How do I choose my size?
Send us the design name, your height, weight and preferred fit for sizing help. Availability depends on the specific product and size.
Where can I get delivery information?
Check the shipping options available for your destination at checkout. For a dispatch estimate or a question about a preorder, contact us before ordering.
Can I return or exchange my order?
For the existing return or exchange process, contact us within 14 days of delivery. Items should be unused, unwashed and in original condition. Return shipping charges may apply depending on region. For an item that arrives faulty or incorrect, contact us with your order number and photographs.
How do I check my order?
Contact us with your order number for dispatch or tracking help.
How should I care for my print?
Follow the garment care label. Wash gently in cold water, air dry and do not iron directly on the print.
Can I discuss custom designs or collaborations?
Send us your idea, quantity, location and required date. We will discuss what is possible before confirming an order.
How do I contact you?
Email trippykongofficial@gmail.com or message @trippykongofficial on Instagram.
Follow @TrippyKong on TikTok for drops and behind-the-scenes updates.